Immi SAS operates the website

Immi SAS is a simplified joint-stock company registered in Paris, under registration number RCS 952697084, with a share capital of €1,001, located at 122 rue Amelot, 75011 Paris. It is subject to French regulations as a company established in France.

This Privacy Statement (the “Privacy Statement”) explains our privacy practices for the activities described below.

Please read this Privacy Statement carefully to learn how we collect, use, share, and otherwise process information about individuals (“Personal Data”) and to learn more about your rights and choices regarding your Personal Data.

Article 1 – Purpose of this data protection policy.

The purpose of this Personal Data Protection Policy is to present how, as a Joint Data Controller, may collect, use, and/or share Personal Data provided by individual Clients and/or indirectly collected by during the use of the Service by individual Clients.

This Personal Data Protection Policy applies to individual Clients of and applies to the Service as defined in the General Terms of Use.

Article 2 – Key Principles attaches great importance to the protection and respect of the privacy of its Users. Therefore, has implemented organizational and technical measures to ensure the confidentiality and security of the Personal Data of its Users. strives with the utmost vigilance:

To maintain a high standard of security and confidentiality for its Users’ data, both by regularly raising awareness among its internal employees and by implementing tools to ensure data protection against internal and external risks.

To act in the best interest of its Clients, in an honest, fair, and professional manner.

To respond to its Clients’ requests transparently and provide them with correct, clear, and non-misleading information.

Article 3 – Types of Personal Data Collected collects:

Information provided directly by the individual Client.

Information collected indirectly during the use of the Service by the individual Client.

3.1 Information provided directly by the individual Client

Contact information: In the context of using the service or to be connected with formalists, the individual Client may be required to provide contact information (First Name / Last Name / Email / Phone / query).

Creation of a account: In the process of creating a account, the individual Client may be asked to provide their phone number, email address, first and last name. Subsequently, the client can provide other information such as identity information or information related to their businesses. They also choose their password and provide a secret question and answer in case they forget their password. They can also associate a profile picture with their account.

Document generation services: In order to access certain services, the individual Client may be required to provide with information through interactive forms as well as information about the credit cards they want to associate with the application or their bank account IBANs. In the event that information provided by a user as part of a form is collected, the user is again invited to expressly consent to this privacy policy.

Identity verification: In order to verify the identity of the individual Client and comply with applicable regulations, may also collect proof of identity or additional identity documents from the Client.

3.2 Information collected indirectly during the use of the Service by the individual Client

Additional identity information: When the individual Client provides with proof of identity, collects their place of birth, date of birth, and the country of issuance of their proof of identity.

Usage information: collects information about the individual Client’s interactions with the application, such as content views, transactions conducted, or more generally, their use of the application.

Connection and device data: automatically collects connection and device data when the individual Client uses the Service. This information includes their IP address, dates and times of access to the Service, data about their computer or phone hardware, data associated with the use of their device, unique identifiers, crash data, and cookies.

IBANs linked to associated accounts: When the individual Client connects their bank account to the application by providing their bank account login credentials, the IBANs and beneficiaries associated with them are automatically imported into the application to facilitate transfers between the Client’s account and registered external accounts.

Communications with Support: retains the history of communications that the individual Client may have had with Support, such as email exchanges, phone conversations, online discussions, or chat messages with

3.3 Automatically collected data

When the individual Client uses the Service, automatically collects certain information, including:

Information about the use of the Service: collects information about how the individual Client uses the Service, including actions taken within the application, pages viewed, features used, transactions made, and interactions with other users.

Connection information: automatically records connection information when the individual Client uses the Service, including IP address, date and time of connection, browser type, operating system, session identifiers, and pages viewed.

Location data: If the individual Client authorizes access to their device’s location, may collect precise location data, such as GPS coordinates, to personalize certain features of the Service.

Device data: may collect information about the device used by the individual Client to access the Service, such as device model, operating system version, device settings, and unique identifiers.

Cookies and similar technologies: may use cookies, web beacons, and other similar technologies to collect information about the use of the Service and facilitate certain features. Cookies are small text files stored on the individual Client’s device that allow the device to be recognized when accessing the Service.

Article 4 – How we use your personal data uses the Personal Data collected for the following purposes:

Providing and managing the Service: uses Personal Data to create and manage user accounts, provide access to the Service, process transactions, and respond to user requests and concerns.

Improving the Service: analyzes the use of the Service to understand how users interact with it, identify usage trends, diagnose technical issues, monitor the performance of the Service, and continuously improve the user experience.

Customizing content and advertising: may use Personal Data to personalize the content and advertisements presented to users based on their preferences, their use of the Service, and other factors.

Marketing communications: may send marketing communications to users, such as promotional emails, push notifications, and other marketing messages, in accordance with user communication preferences and applicable laws.

Security and fraud prevention: uses Personal Data to protect the security and integrity of the Service, detect and prevent fraud, abuse, and illegal activities, and enforce our terms of use.

Compliance with legal obligations: may process Personal Data to comply with its legal, regulatory, and tax obligations, including record keeping, reporting to tax authorities, and responding to requests from competent authorities.

Article 5 – Sharing of your personal data may share Personal Data with the following categories of recipients:

Service providers: may share Personal Data with third-party service providers that provide services on our behalf, such as web hosting, payment processing, data analysis, customer support services, email delivery, and other similar services.

Business partners: may share Personal Data with business partners when necessary to offer integrated features or joint services, or when the user chooses to use these features or services.

Competent authorities: may disclose Personal Data to comply with legal, regulatory, or tax requirements, government or judicial authority requests, and to protect our legal rights.

International data transfers: may transfer Personal Data to countries outside the European Economic Area (EEA) when necessary for the purposes described in this Privacy Policy. International data transfers may be subject to appropriate safeguards to ensure data protection.

Article 6 – Your rights and choices acknowledges and respects the rights of individuals regarding their Personal Data. You have certain rights concerning your Personal Data, including:

Right of access: You have the right to access the Personal Data we hold about you and receive information about its processing.

Right to rectification: You have the right to request the correction of inaccurate or incomplete Personal Data.

Right to erasure: You have the right to request the erasure of your Personal Data in certain circumstances.

Right to restriction of processing: You have the right to request the restriction of the processing of your Personal Data in certain circumstances.

Right to data portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

Right to object: You have the right to object to the processing of your Personal Data in certain circumstances.

Right to withdraw your consent: When we process your Personal Data based on your consent, you have the right to withdraw that consent at any time.

To exercise your rights or if you have questions about how processes your Personal Data, you can contact us at the following address: [contact email address].

Article 7 – Data retention retains Personal Data for as long as necessary to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Article 8 – Data security takes appropriate technical and organizational security measures to protect Personal Data against loss, destruction, unauthorized disclosure, unauthorized access, alteration, or any other form of unlawful processing. However, no security system is infallible, and cannot guarantee the absolute security of Personal Data.

Article 9 – Changes to the privacy policy reserves the right to amend this Privacy Policy at any time. Any changes to this Privacy Policy will be published on the website. The changes will take effect upon publication on the website. We encourage users to regularly review this Privacy Policy to stay informed about updates.

Article 10 – How to contact us

If you have any questions, concerns, or comments about this Privacy Policy or how processes your Personal Data, you can contact us at the following address: support@startpaperclip.comFor any questions regarding this personal data privacy policy or for any requests regarding your personal data, the individual Client can contact Immi SAS by email at

Last updated: 12/09/2023.

Paperclip is an immigration management software that allows people and businesses to manage their cases seamlessly. Paperclip is not a law firm.

2024 © Immi SAS. All rights reserved.




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